Return Policy

Last Updated:

Operator

Vitboneglow
871 Portage Ave, Winnipeg, MB R3G 0N8, Canada

Contact: info@vitboneglow.world, contact@vitboneglow.world, support@vitboneglow.world, help@vitboneglow.world

Geographic Scope and Topic

This Return Policy applies to dietary supplement orders placed through vitboneglow.world, operated from Winnipeg, Canada. Returns are processed from our Canadian location. International returns may have different procedures; contact us for details.

Return Window

You may request a return within 14 days of receiving your order. The product must be unopened, in its original packaging, and in resaleable condition.

Eligibility

Returns are accepted for:

• Unopened products in original packaging
• Products received damaged or defective (report within 48 hours of delivery)
• Incorrect items shipped

We cannot accept returns for opened supplements due to health and safety regulations.

How to Return

1. Contact us via the contact details above within the return window
2. Provide your order number and reason for return
3. We will send return instructions and a return authorization if applicable
4. Pack the product securely and ship it to the address we provide
5. Keep proof of shipping for your records

Refunds

Once we receive and inspect the returned product, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method. Original shipping costs are non-refundable unless the return is due to our error.

Exchanges

If you wish to exchange a product, please contact us. Exchanges are subject to the same conditions as returns.

Damaged or Defective Products

If you receive a damaged or defective product, contact us within 48 hours with photos. We will arrange a replacement or full refund including shipping.

Questions

For any questions about returns or refunds, contact us using the details provided above.