Privacy Policy
Last Updated:
Data Controller
Vitboneglow
871 Portage Ave, Winnipeg, MB R3G 0N8, Canada
Contact: info@vitboneglow.world, contact@vitboneglow.world, support@vitboneglow.world, help@vitboneglow.world
Geographic Scope and Topic
This website operates from Canada and primarily serves customers in Canada, with possible international reach. The website topic is e-commerce for dietary supplements. Our products are sold as dietary supplements intended to complement a balanced diet and are not medicines. This Privacy Policy applies to all visitors and customers regardless of location.
Scope
This Privacy Policy describes how we collect, use, store, and protect your personal data when you visit our website vitboneglow.world and use our services. This policy applies in accordance with the General Data Protection Regulation (GDPR), the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), and other applicable laws.
Data We Collect
We may collect the following categories of personal data:
- Contact information (name, email address, phone number) when you submit forms
- Communication content (messages) you send us
- Technical data (IP address, browser type, device information) through cookies and analytics
- Usage data (pages visited, time spent) for improving our services
Legal Basis and Purposes
We process your data based on:
- Consent: When you actively agree to data processing (e.g., contact form, cookie preferences)
- Contract performance: To fulfill orders and respond to inquiries
- Legitimate interests: To improve our website, prevent fraud, and ensure security
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:
- Order and contact form data: up to 6 years for legal and accounting purposes
- Cookie and analytics data: up to 24 months or as specified in our Cookie Policy
- Marketing communications: until you withdraw consent or request deletion
Your Rights
Under GDPR and applicable laws, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure (right to be forgotten)
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us using the details above.
Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption (HTTPS), secure storage, access controls, and regular security reviews.
Data Sharing
We do not sell your personal data. We may share data with service providers (payment processors, shipping, hosting) who process data on our behalf under strict agreements. We may disclose data if required by law.
International Transfers
If we transfer data outside the EEA or Canada, we ensure appropriate safeguards (e.g., adequacy decisions, standard contractual clauses) are in place.
Changes
We may update this policy. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.